Practice Policies

By appointment only. Please note that Dr. Furey/Sound Psychiatry, LLC does not maintain 24/7 access to telephone or electronic communication.

In a medical or psychiatric emergency, please call 911 or go directly to the nearest emergency room. Do not call, text message, or send electronic communication during an emergency situation.

Dr. Furey/Sound Psychiatry, LLC accepts Magellan Health Insurance for Yale Health Plan members, but is not accepting new Magellan patients at this time.

Dr. Furey/Sound Psychiatry, LLC does not accept other insurance plans directly and is considered an “out-of-network” or “non-PPO” provider. Some insurance companies may reimburse patients for a portion of out-of-network expenses. Patients should check with their insurance company directly about these benefits. Dr. Furey/Sound Psychiatry, LLC can provide patients with an invoice (“superbill”) containing the information needed to file for out-of-network benefits.

After the initial consultation period, Dr. Furey and the patient will decide whether to proceed with a course of treatment, thereby establishing a doctor-patient relationship. Psychotherapy appointments typically occur 1-2 times per week for the duration of treatment. Brief medication management appointments typically occur every two weeks initially and eventually space out to every 1-4 months as clinically indicated.

All patients regardless of insurance status are required to keep a debit/credit card on file. The practice accepts debit/credit, HSA, and FSA cards.

Patients with Magellan behavioral health insurance for Yale Health Plan members have no deductible or co-pays.

Out-of-network patients are required to pay the initial consultation fee at the time of booking to reserve their appointment time. Thereafter, follow-up appointment fees are collected at the start of appointments by charging the debit/credit card on file.

The no show/late cancellation fee is equal to the full session fee and is not typically reimbursed by insurance. Patients must give 2 business days (48 business hours) notice when cancelling or rescheduling appointments to avoid being responsible for this fee. Business days do not include nights, weekends or federal holidays.

Please request medication refills during appointment times, before running out. Medication refills requested and fulfilled outside of appointment times will be subjected to a $50 fee. Please do not use text messaging, e-mail, or patient portal communication to initiate discussion about medication refills or adjustments.

Telephone and electronic communication should be limited to non-sensitive and non-urgent issues, such as initial inquiries and scheduling. Dr. Furey does not communicate via text messaging. Patients agree that Dr. Furey/Sound Psychiatry, LLC has permission to exchange e-mail and patient portal communication. If patients choose to communicate patient identifiable information by e-mail, his/her/their privacy may be at risk. E-mail is not a secure form of communication and may not remain confidential. Dr. Furey/Sound Psychiatry, LLC is not responsible for the confidentiality of e-mail messages or other electronic messages that are lost.

Please note that there is a prorated fee based on a rate of $400/hour for all phone calls, e-mail/patient portal communication, medication prior authorizations, and reviewing and/or completing paperwork that occurs outside of appointment times and takes longer than 10 minutes.

Patients are under no obligation to continue treatment with Dr. Furey should they decide to terminate at any time. However, Dr. Furey should be notified of this decision to discuss appropriate next steps. Dr. Furey/Sound Psychiatry, LLC retains the right to discharge a patient from the practice at her discretion. If/when this occurs, Dr. Furey will communicate this directly and provide referral information for follow-up care as well as a bridge prescription, if applicable. Patients who do not maintain regular appointments or miss two appointments in a row without adequate notice are subject to discharge. They may be able to reestablish care at Dr. Furey’s discretion, butt will be required to complete a new initial consultation appointment.